Shipping policy

ALL custom collections that are in stock usually ships within (3-5 BUSINESS days). We typically ship (Mon-Fri NOT including Sat,Sun & Holidays).

ALL custom made to order items will ship within (7-14 BUSINESS days). We typically ship (Mon-Fri NOT including Sat,Sun & Holidays).

ALL Pre-Order items ship once the item is in stock. (You will be notified via email once we update our inventory with your pre-ordered item) We will also list expected shipping date in the description box, for all pre-order items in the product description section on our site.

ALL Refix'd & Custom collection orders are shipped with USPS (United States Postal Service) and includes: Priority mail, Signature Required & Insurance for the full value of your purchase.  Once your order item has shipped, you should receive your order within (2-3 BUSINESS DAYS), you will receive a confirmation tracking number via email. If you do not receive order notifications,

(Please email us at Sales@newbynikwoodz.com)

(ATTENTION ATTENTION ATTENTION): We do NOT offer refunds for lost or stolen packages. WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES once tracking systems report "DELIVERED"